Kodali Elite Suites Terms & Conditions

Executive Overview

Welcome to Kodali Elite Suites. By making a reservation, accessing our website, or staying at our property in Secunderabad, you agree to comply with and be bound by the following Terms and Conditions. Please review these policies carefully prior to confirming your stay.

1. Booking & Reservation Policy

  • Reservation Confirmation: Bookings are officially confirmed only upon receipt of a written confirmation notice (via email or SMS) issued by Kodali Elite Suites.
  • Payment Terms: Guests may complete payments online during booking or select the pay-at-check-in option where applicable. Group bookings or extended stays may require partial advance deposits.
  • Cancellation & Refund Schedule:
    • Advance Cancellations (7+ Days): Eligible for a 100% full refund if cancelled 7 days or more prior to the scheduled check-in date.
    • Late Cancellations (Within 7 Days): Subject to a 50% cancellation charge.
    • No-Shows & Same-Day Cancellations: Non-refundable and subject to a 100% full booking charge.

2. Check-In & Check-Out Schedule

Check-In & Check-Out Schedule
🕒 Check-In Time
24 Hours Available 		🕒 Check-Out Time
24 Hours Available
  • Flexible Arrival & Departure: To accommodate your travel schedule, we offer convenient 24-hour check-in and check-out. Our housekeeping and maintenance teams maintain rigorous hotel-grade sanitization standards between stays to ensure your suite is pristine regardless of your arrival time. If you have unique scheduling requirements or questions regarding your stay, please feel free to reach out to our front desk in advance.

3. Guest Responsibilities & Conduct

  • Government ID Requirement: Every adult guest must present a valid, government-issued photo ID (Aadhaar, Passport, Driving License, or Voter ID) upon check-in.
  • Property Care & Damage Liability: Guests are expected to treat the property and amenities with care. Any damage, loss, or breakage caused during the stay must be reported immediately and will be billed to the registered primary guest.
  • Quiet Hours: To maintain a peaceful environment for all residents, quiet hours are observed from 10:00 PM to 7:00 AM.

4. House Rules & Occupancy Policies

  • Occupancy Limits: Suite capacity limits must be strictly adhered to:
    • Two Bedroom Apartment Suite: Maximum 6 Persons
    • Three Bedroom Apartment Suite: Maximum 9 Persons
    • Unregistered extra guests are subject to additional per-person fees or denial of entry.
  • Non-Smoking Policy: Smoking is strictly prohibited inside all indoor suites and common corridors. Designated outdoor smoking areas are available.
  • Pet Policy: Pets are strictly prohibited on the property premises.
  • Prohibited Items & Activities: Illegal activities, hazardous materials, weapons, and unauthorized commercial events are strictly prohibited.

5. Limitation of Liability

  • Personal Belongings: Kodali Elite Suites assumes no liability for the loss, theft, or damage of cash, jewelry, or personal valuables left in suites or common areas.
  • Guest Indemnification: Guests assume full liability for any physical damage caused to suite fixtures, appliances, or structural elements during their stay duration.

6. Privacy & Data Protection

Kodali Elite Suites respects guest privacy. Personal information collected during booking is strictly utilized for reservation management, customer service, and regulatory compliance. Your data will never be sold or shared with third parties without express consent, except as required by law.

7. Force Majeure & Policy Modifications

  • Force Majeure: Kodali Elite Suites shall not be held liable for failure to fulfill reservation commitments due to events beyond reasonable control, including natural disasters, utility outages, public health mandates, or government restrictions.
  • Amendments: Kodali Elite Suites reserves the right to modify these Terms and Conditions at any time. Significant updates will be communicated to guests prior to check-in.

8. Property Management Contact

For any legal or policy inquiries regarding these Terms and Conditions, please contact our administrative desk:

  • Property Address: Plot No. 62, Balaji Enclave, Kodali Park View Building, Transport Road, Secunderabad, Telangana 500009
  • Telephone Desk: +91 9849002328 | +91 9000235927
  • Official Email: kodalielitesuites@gmail.com

By proceeding with a booking or checking into Kodali Elite Suites, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.